Pharmacy services
Warm and personalized pharmacy service in central Helsinki
At Kaarti pharmacy, you can easily take care of your medicine purchases in a relaxed atmosphere. We also offer a special 'slow service' concept, allowing you to discuss medications or other health-related matters at your leisure, without any rush.
Our skilled pharmacists are happy to help you with medicines, dietary supplements, and all other health-related questions. Visiting our pharmacy is a unique and pleasant experience, taking place in a new, bright, modern, and well-equipped environment.
When managing your medication starts to feel like too much of a burden, choose Anja
Medication Dispensing, or Anja, is a fee-based additional service offered by Kaarti Pharmacy, in which regularly used tablets and capsules are delivered in pre-divided two-week batches—a modern and safer alternative to traditional pill organizers. The medications are machine-packed into single-dose pouches, each of which clearly indicates the day and time the medication should be taken.
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Evaluation of drug therapy
Do you suspect that a particular medication may be causing you a potentially serious side effect? When was the last time your medications were checked for interactions? Are you taking multiple medications and dietary supplements?
Medication review is an additional service subject to a fee, in which a pharmacist with expertise reviews the customer's medication (dietary supplements, over-the-counter medicines, prescription medicines) and assesses its suitability, necessity, appropriateness, as well as the financial aspect. Medication review can therefore be thought of as a kind of medication safety check.
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Private consultation with a pharmacist
Do you have concerns or worries about your medication, but don't want to discuss them in front of everyone?
You can book an appointment for a private consultation with a pharmacist, during which you can discuss your concerns with the pharmacist in a relaxed setting— in a soundproof, private room at our Health Center.
During your visit, we can check for potential drug interactions or the total dose of medications, update your medication list, or go over medication-related issues in more detail—whatever a pharmacist can help you with.
Please bring a form of identification if you would like the reception desk to verify your prescriptions.
Price for a private consultation: €15 / 20 min
ForGold or Platinum-level loyal customers: €0Please make an appointment in advance by phone (09-3158 7230) or by visiting the pharmacy.
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Collection of pharmaceutical waste
You can return expired and unnecessary medicines to Kaartin Pharmacy free of charge.
Sort pharmaceutical waste as follows:
Remove the tablets and capsules from their outer packaging and place them in a transparent bag.
You can bring creams and liquid medicines as they are.
Pack mercury thermometers, iodine-containing medicines (e.g., Jodix® and Betadine®), syringes, and needles separately.
Remove the instruction labels from the medicine packages.
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Schengen certificate
If you are planning to travel to the Schengen area and are taking CNS medication, psychotropic drugs, or drugs classified as narcotics, you will need a Schengen certificate for customs.
A pharmacy can issue a certificate to a person who is a permanent resident in Finland. Remember to bring your passport to the pharmacy in order for the Schengen certificate to be issued, as well as information about the duration of your trip. Allow plenty of time, as it takes a while to issue the certificate. The certificate is valid for 30 days, but the duration of the trip may be shorter than this. However, the certificate cannot be issued for more than 30 days' worth of medication. For more information,visit the Fimea website.
The Schengen certificate costs €10.
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Prescription copy for travel abroad
You can request a signed summary printout in English of your electronic prescriptions for travel abroad. If necessary, you can use this copy to prove to customs, for example, that you are entitled to carry personal medication with you.
Copies can only be printed from prescriptions that have been submitted, and printing them is free of charge at Kaarti Pharmacy.
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Requests for renewal of prescription drugs
We can send an electronic renewal request for prescription drugs prescribed in public healthcare.
A renewal request sent to the healthcare unit is valid for 8 days, during which time the prescriber can renew the prescription or reject the request. A prescription for which a renewal request has been rejected once cannot be renewed again.
You can receive a text message notification about your renewed prescription via the Prescription Center.
The service is free of charge.
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Home delivery of prescription drugs
Did you leave some of your medication at our pharmacy? Ask your pharmacist about home delivery when you visit the pharmacy.
If necessary, we can deliver medicines to your home at an agreed time within a maximum radius of 3 km from the pharmacy. This service is subject to a charge; please ask for the price.
Please note! Prescription medicines cannot be ordered by phone, as the customer cannot be reliably identified. Orders must be placed at the pharmacy.
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Reminder Service
Have you ever been told at the pharmacy that Kela reimbursement won’t be available for a few days? If you’re taking multiple medications, it can be difficult to keep track of when you’ll be able to buy your next supply with reimbursement.
The Kaarti Pharmacy Reminder Service makes your daily life easier. You’ll receive an automatic text message when your medication is running low and it’s time to pick up more—right on time.
The service is free of charge. Ask for more information at your pharmacy and start using the service today.
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At Kaarti pharmacy, you will receive warm, expert, and personalized medication advice directly from professionals in the field. We will guide you on how to use your prescription or over-the-counter medications correctly, safely, and appropriately.
Our pharmaceutical staff will help you with any questions you may have about your medication. Feel free to ask, we are here to help!
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You can conveniently check the availability of your medication at Kaarti pharmacy by using the Medicine Search Service maintained by the Association of Finnish Pharmacies, in which we participate.
You can also call our pharmacy (tel. 09-3158 7230) to check availability by phone. If a product is not immediately in stock, we will be happy to order it for you.
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Are you unable to visit our pharmacy yourself? There are various options for someone else to visit on your behalf.
To act on behalf of someone else, you will need that person's Kela card and information about the medicines you are picking up from the pharmacy.
With the printed patient instructions provided to you, you can also pick up the medications for that patient on behalf of someone else.
You can also give pharmacies electronic authorization to act on your behalf via the Suomi.fi service. In this case, when collecting the medicine, you will need to bring your own photo ID and the personal identity number of the person on whose behalf you are acting. The pharmacy will use this information to verify the electronic authorization.
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You can request a medication calculation from Kaarti pharmacy for products purchased with a prescription. The calculation can only be printed from the pharmacy where the purchase was made.
The calculation is a detailed breakdown of the medication purchase. The calculation may be required, for example, for insurance companies or for retroactive reimbursement from Kela.
Printing the calculation is free of charge.
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At the customer's request, Kaarti pharmacy can print out a summary of their electronic prescriptions.
The summary can include all deliverable prescriptions, prescriptions from a specific period, or selected prescriptions.
The representative must have authorization, without which a summary cannot be printed.
Printing the summary is free of charge at Kaarti pharmacy.
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You will receive reimbursement for Kela-reimbursable medicines in accordance with the Health Insurance Act directly from Kaartin Apteekki once your annual deductible has been met. In 2026, the initial deductible will be €70.33. The initial deductible does not apply to children and young people. The initial deductible will only apply from the beginning of the year in which the young person turns 19.
Our pharmacy receives up-to-date information electronically from Kela about how much you have paid in initial and annual deductibles and what your reimbursement rights are.
The amount of reimbursement depends on the medicine and the reimbursement rights granted to you. There are three reimbursement categories:
The basic reimbursement is 40% of the price or reference price of the medicine.
The lower special reimbursement is 65% of the price or reference price of the medicine.
The upper special reimbursement is 100% of the price or reference price of the medicine.
However, you will pay a €4.50 copayment for the medicine each time you purchase it.
Once your annual deductible (€636.12 in 2026) has been met, you are entitled to additional compensation. Additional compensation means that for the rest of the year, you will only pay a €2.50 deductible for each reimbursable medicine you purchase.
Read our blog for the latest news about the changes that will come into effect in 2026.
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Information about medicines:
Associations, organizations, and clubs:
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Delivered directly from the pharmacy to your home
Kaarti pharmacy delivers cosmetics, vitamins, nutritional supplements, self-care products, and over-the-counter medicines through the Wolt home delivery service. Place your order conveniently directly via the Wolt app and have it delivered quickly and efficiently to your home. You can also place a pick-up order with us, allowing you to collect your pre-prepared order from our pharmacy – quickly and effortlessly.
You can always contact the pharmacy if you have any questions about the products. We are happy to help!
Loyalty program
It is worth centralizing your pharmacy services at Kaarti pharmacy
You can become a loyal customer of Kaarti pharmacy and earn step-by-step benefits. You can receive up to a 5% loyalty discount on all non-medicinal products, as well as other exclusive benefits. Do your pharmacy shopping at Kaarti pharmacy and enjoy the warm service at our unique pharmacy!